Your trusted
online pharmacy

Over 1.5 million customers since 20134.3/5
Fast, discreet deliveryAll orders sent in plain logo-free packaging
No in-person appointmentsCheck eligibility with a quick online consultation
UK-licensed pharmacyApproved treatments and experienced clinical team
Fully regulated serviceMeeting the highest standards of patient safety
Online convenienceTreatment for 30+ common conditions available
Fast, discreet deliveryAll orders sent in plain logo-free packaging
No in-person appointmentsCheck eligibility with a quick online consultation
UK-licensed pharmacyApproved treatments and experienced clinical team
Fully regulated serviceMeeting the highest standards of patient safety
Online convenienceTreatment for 30+ common conditions available

Read our patient reviews

Complaint

Generally it’s fine, but I have emailed twice in last few weeks informing you that I have in the recent past had 3 faulty pens. I haven’t returned them coz could still extract my weekly dose but they shouldn’t be faulty especially not 3 times. All I have had from yourselves is that I would hear back from someone but never have.

Graham Geal, 12 March

Happy with everything except Royal Mail…

Happy with everything except Royal Mail delivery my last order says delivered. But I have not received my pen , I can not afford to not get this product and I’m scared to order again as £250 a lot of money to spend and not receive.

Moira Phillips, 12 March

Once the photos were correct

Once the photos were correct. The service was prompt.I would recommend that when you can't accept the photo. Give a reason as to why not a generic reason. Because as far as I could see my photo ticked all the box. So keep sending the same generic response we went round in circles. However we finally got there, and that aside a very good service.

Danielle Rains, 12 March

Excellent customer service

The support and feedback I recieve is excellent,always someone to help

cindy paterson, 12 March

Very fast delivery

Very fast delivery, very helpful service

Ewa Warchol, 12 March

Fast effective service from order

Fast effective service from order, to prescribed, followed by quick delivery.

Victoria, 12 March

Easy to navigate website

Your easy to navigate website is fast & effective. I am kept advised of the status of my order and it makes it easier to plan for the known delivery time. The only downside is the cost of the medications having risen through no fault of the British but the dealings of the US POTUS - Donald Trump. This makes the maintenance of the meds extortionate and is making me think twice about continuing. Maybe a discount sweetener from ME on occasions would help?

Joy, 12 March

Packages are sent out promptly

Packages are sent out promptly, and safely.Customer service is polite, available and engages fully with any issue and deals with queries promptly and see’s issue through to completion. I have only one concern! that is that promotion codes that are sent out on offers do not match with purchase history.

Mrs Debbie Nugent, 12 March

Excellent service

Excellent service, fast delivery 👏

Jacqueline, 12 March

Fast and easy, no protracted calls

Simple account setup, no difficult questions and fast delivery.If only the NHS was as quick and easy as this to setup a prescription change.

Simon, 12 March

Contacted customer service very easily…

Contacted customer service very easily and the lovely Abigail B helped me with my query. She was very helpful and resolved my query promptly.

Maria, 12 March

Contact

Needed to change initial information given. Easy to contact and easy to get information changed.

Patricia Anne Dyer, 12 March

Quick easy no problem

Quick easy no problem

Richard Kendall, 12 March

Really great service

Really great service ! Prompt delivery and. Package secured safely! Highly recommend!!!!

Ellen, 12 March

The items requested arrived quickly

The items requested arrived at the designated address very quickly. In fact quicker than I had anticipated.

Michael, 11 March

Fast and efficient

Fast and efficient

Julie, 11 March

Fast professional & thorough.

Fast professional & thorough.

Mrs T, 11 March

Always professional and helpful

Always professional and helpful. Making my weight loss journey easier. 5stars from me

Paul, 11 March

Taking it slow but steady

Taking it slow but steady, making me feel more confident,

Dest, 11 March

Rated 4.3 / 5 • 45111
Showing our 5 and 4 star reviews

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CQC Regulated

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Registered Prescribers

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Legitscript Certified

How much weight
could you lose?

In clinical studies, people using prescription weight loss treatments lost an average of 20% of their body weight over 72 weeks, and up to 25% in some cases. This is combined with healthy lifestyle changes*. Use the slider to see what that could look like for you.*Based on results from a 72-week study of adults with obesity using a prescription weight loss treatment. Individual results may vary. Not everyone will achieve the same weight loss.

Drag the slider to your start weight

16 st 8 lbs
In one year, you could lose an average of:
3 st 4 lbs
Measuring weight illustration
MedExpress weight loss product packaging
Smiling woman
Smiling woman looking at smart watch
Happy women in the kitchen
MedExpress weight loss product packaging
Measuring weight illustration
MedExpress weight loss product packaging
Smiling woman
Smiling woman looking at smart watch
Happy women in the kitchen
MedExpress weight loss product packaging

How it works

Online consultation illustration
1

Answer quick questions

No GP or pharmacy visits, just a quick online consultation.

MedExpress medication illustration
2

Choose your treatment

Select from our recommended UK-licensed medications.

Discreet packaging illustration
3

Get it delivered fast

We’ll deliver direct to you, in discreet packaging.

Check your eligibility

Your medical team

Dr Bryony Henderson

Dr Bryony Henderson

Medical Director

MBBS BSc DFFP

GMC: 6148865

Dr. Bryony Henderson joins HeliosX as Medical Director for the UK and US, bringing extensive clinical operations, governance, and digital health experience from Kry/Livi and Numan. A recognised clinical voice, she has contributed to award-winning campaigns, published on health inequalities, and appeared across major national media. At HeliosX, she leads clinical governance and quality and supports the delivery of safe, innovative, scalable care.

Dr Adam Abbs

Dr Adam Abbs

Medical Director

MBBS, PGCCE, fHEA

GMC: 7078829

Adam is a doctor and advocate for increasing access to healthcare internationally. He has extensive experience in video consultations, technology-enabled examinations, remote biomarker testing, and education. He is a published author and has medical licenses in the UK, Spain and Republic of Ireland.

Dr Safia Hussain

Dr Safia Hussain

Consultant GP and Quality Lead

MBBS, BSc, MRCGP, DRCOG, PGDip Clinical Dermatology

Safia is a GP with experience working in the NHS with a particular interest in diabetes and weight loss management. She is passionate about the power of digital healthcare and oversees our approach to patient safety and regulatory compliance.

FAQs

More questions? Check your eligibility