Contact us

Our expert support team is always here to help, however you need us.
Get started by choosing a way to contact us below.

Mounjaro pricing

Learn how we’re keeping treatment options clear, consistent, and clinically supported.

Learn more

General questions

Get instant answers about delivery, treatments and how to place an order.

Visit Help Centre

Weight loss questions

Find answers to common queries, such as understanding side effects or eligibility for treatment.

See Weight Loss Guide

Message us

Leave a message, and our helpful team will be in touch as soon as they can.

Get in touch

Media enquiries

For any press or media enquiries our communications agency will be in touch as soon as they can.

Get in touch

FAQs

Have confidence in your care

Registered UK pharmacy
Fully inspected and regulated service
Approved UK-licensed treatments

Regulated by the CQC for UK patients

Central Medical Solutions Ltd (CMS) is the entity responsible for the prescribing function of MedExpress. This service is clinically led and regulated by the Care Quality Commission (CQC).

General Pharmaceutical Council

The GPhC is the official body that regulates and inspects all pharmacies in the UK. They ensure we prioritise your safety and meet the highest standards.

Verify now

LegitScript certification

LegitScript monitors online pharmacies with a comprehensive verification process to evaluate licensing, compliance and adherence to regulation.

Verify now

DiCE network member

Digital Clinical Excellence (DiCE), is a UK network that drives excellence and improves safety in digital healthcare. It was founded in 2019 by Professor James Kingsland OBE.

Learn more