Refer and earn
Please log in to your account to earn £40 for every friend you refer. Terms apply.
As of 23rd April 2025, we no longer allow our referral codes to be shared on social media or posted online. Please make sure you get familiar with our new rules & guidelines on how to share your code below.
Joined the referral programme before 23rd April 2025? Please ensure that you remove all MedExpress referral codes from your social media channels or any other website or public forum no later than 25th April 2025 and read the new guidelines on sharing.
How it works
Share your code
Send your unique code to friends and family. You cannot share your code publicly including on any social media channels.
Your friends save £40
They’ll get £40 off their first order over £110 when they use your code.
You earn £40 credit
For each friend who uses your code, we’ll give you £40 credit to use off your next MedExpress order.
Referral guidelines
It’s important to promote MedExpress responsibly and be compliant with legal and ethical standards.
Dos
Do share your code privately with friends and family
Text, email, or 1:1 conversations only — not in public groups, forums, or social posts.
Don’ts
Don’t share your referral code publicly
This includes on TikTok, Instagram, Facebook, Reddit, or X etc. If we find it, the code will be blocked and any credit may be removed.
From 23rd April 2025, if you have previously shared your codes on social media or other public channels, please ensure that you immediately remove all codes from public sites or channels by no later than 25th April 2025. Failure to do so will be a violation of our referral program.
Terms and conditions
Last Updated: 23 April 2025
These terms and conditions apply to our Referral Program. Subject to the provisions of these Terms & Conditions (“Terms”), when you (“Referrer” or “You”) refer a new customer (a “New Customer”) to MedExpress and the New Customer enters into a consultation and is deemed as eligible for treatment, You will earn £40 off in credit (“Credit”) and the New Customer will receive £40 off any minimum spend of £110 (“Discount”). PLEASE ENSURE THAT YOU COMPLY WITH OUR RESTRICTIONS ON SHARING REFERRAL CODES AS SET OUT IN SECTION 3 BELOW.
This Referral Program is offered by MedExpress Enterprises Limited, trading as MedExpress (“MedExpress”) whose registered office is at Unit H, Ashbourne Drive, Leamington Spa, CV31 3SS (“we”, “our” or “us”). Please see our main terms and conditions for further information about our terms of use and how You may use our website and the services offered on our website. We reserve the right to vary or change these Ts & Cs and/or the terms of the Referral Program at any time.
These Terms govern Your participation in the Referral Program so please ensure You read them carefully.
1. Eligibility
- For You to take part in this Referral Program, You must be a registered customer of MedExpress and have successfully completed a purchase from MedExpress.
- For any New Customer to take part in the Referral Program and receive a Discount, a New Customer must:
- Be over 18 years old;
- Be assessed as eligible for treatment via a consultation through our clinical team;
- Complete a valid purchase that is not cancelled or rejected.
- Any Discounts under the Referral Program are only valid for New Customers that satisfy the eligibility criteria above and the New Customer cannot be an existing or previous customer.
2. How it works
- Once you have completed Your first purchase with MedExpress, Your referral code will appear in Your MedExpress account dashboard (“Referral Code”).
- You’ll earn £40 Credit for each New Customer You refer who meets the eligibility requirements above and completes a purchase with MedExpress over the minimum spend of £110.
- You will receive your Credit when the New Customer’s order is dispatched. We reserve the right to withdraw your Credit if the New Customer’s order is cancelled or rejected.
- New Customers must use Your Referral Code at checkout to receive their £40 Discount off their first order over the minimum spend of £110.
- You will receive one Credit only for each New Customer introduced, but there are no limits to the number of referrals You can make.
- You can earn up to a maximum of £4,000 in total Credits within a 12 month period. This 12-month period will start from the date You received your first Credit under the Referral Program. Please remember that Your unused Credits will automatically expire after 12 months.
- Please remember that Your unused Credits will automatically expire after 12 months.
3. Referral Program Conduct
- You may only share Your Referral Code with friends and family for example directly via email, text or whatsapp.
- You must not share Your Referral Code on Your social media pages and /or any other public networks (including websites, community pages, network forums or otherwise). For the avoidance of doubt, this will include posting or sharing Your Referral Code (in any format) on any third party’s social media pages / channels / accounts including posting Your Referral Code in a third party’s comment sections.
- From 23 April 2025, if You have previously posted, advertised or shared our Referral Codes publicly online, You must ensure that You remove these Referral Codes from Your content no later than 25 April 2025.
- If You do not comply with the restrictions regarding sharing Your Referral code as set out in these Ts & Cs, We reserve the right to cancel any Credits earned by You under this Referral Scheme as more fully set out in Section 4 below.
- When You share Your Referral Code with friends and family, You must ensure that you do not promote any prescription only medication (POM) in relation to sharing to Your Referral Code.
- Please ensure that You have read and are familiar with this guidance prior to sharing Your Referral Code with friends and family. Please remember that sharing Your Referral Code publicly in ways that promote POMs or any statements relating to POMs will be considered a violation of UK advertising laws and this Referral Program. As a result, the consequences of Section 4 below shall apply to You and any Credits you have earned.
- When sharing Your Referral Code, do not use the MedExpress logo or any other MedExpress intellectual property.
- By participating in Our Referral Program, You must comply with all up-to-date SPAM laws. Any distribution of a Referral Code that could constitute unsolicited commercial email or spam under any applicable law or regulation is prohibited and Section 4 of these Ts & Cs shall apply.
4. Consequences of Non-Compliance
- If You share Your Referral Code in violation of the guidelines set out in these Terms, which includes sharing Your code publicly, We reserve the right; in our sole discretion, to:
- Immediately freeze Your account so that no further Credits may be accrued whilst we investigate any suspected or actual misuse of Our Referral Code Ts & Cs; and/or
- cancel all Credits on Your account where We believe that Your usage of a Referral Code is in breach of these Ts & Cs.
- We may also take further action which may include removing You from the Referral Program on a permanent basis and / or suspend You from any future similar programs.
- We are not liable for any claims or complaints arising from Your misuse and/or any third party’s misuse of Your Referral Codes.
5. Limitations and any changes to our Terms
- By taking part in this Referral Program, You agree that MedExpress is not liable for any loss, damage or personal injury suffered whatsoever or sustained in connection with any Credit or Discount issued under this Referral Program (including but not limited to any direct, indirect, or consequential loss,) save for any liability which cannot be limited or excluded by law.
- We reserve the right at all times, in our sole discretion, to:
- make any changes to these Ts & Cs and/or Referral Program at any time (including terminating this Referral Program) whether due to regulatory requirements, business strategy or operational considerations or otherwise; and
- refuse access to or to terminate access to this Referral Program in respect of any individual for any reason; and/or
- Freeze and/or cancel any Credit on Your account where We believe or have reason to believe that Your use of any Referral Codes violates these Ts & Cs and/or any UK regulations and laws.
- These Terms shall be governed by the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English courts.